Legal

    Privacy Policy

    We take your privacy seriously. This policy explains what information we collect, why we collect it, and the controls you have over your data.

    Effective date: August 4, 2026Last updated: August 4, 2026

    Quick summary

    • We collect only what's needed to run and improve Builder — account details, the content you generate, and basic usage data.
    • We never sell your personal data, and we only share it with vetted providers who help us operate the Services.
    • Your generated websites and prompts remain yours; we don't use them to train third-party models without consent.
    • You can access, export, or delete your data at any time from Settings, or by contacting our support team.
    • We use industry-standard encryption and access controls to keep your information secure.

    1. Introduction

    Builder ("Builder", "we", "us", or "our") provides an AI-powered website generation platform. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services (collectively, the "Services").

    By using the Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use the Services.

    2. Information We Collect

    We collect information in the following ways:

    • Account information — your name, email address, password, and profile details you provide when you register.
    • Content you generate — prompts, project files, and websites you create using our AI tools.
    • Payment information — billing details processed securely by our third-party payment processor; we do not store full card numbers.
    • Usage data — pages visited, features used, and interactions with the Services, collected automatically via cookies and similar technologies.
    • Device and log data — IP address, browser type, operating system, and timestamps, collected for security and diagnostics.

    3. How We Use Your Information

    We use the information we collect to:

    • Provide, operate, and maintain the Services, including generating, editing, and hosting your websites.
    • Process transactions and send you related information, such as confirmations and invoices.
    • Communicate with you about updates, security alerts, and support requests.
    • Monitor and analyze usage trends to improve performance, features, and overall user experience.
    • Detect, prevent, and address fraud, abuse, and technical issues.

    4. How We Share Your Information

    We do not sell your personal data. We may share information in the following limited circumstances:

    • With service providers who perform services on our behalf — such as hosting, payment processing, analytics, and customer support — all bound by confidentiality obligations.
    • To comply with applicable law, legal process, or a valid governmental request.
    • To protect the rights, property, or safety of Builder, our users, or the public.
    • In connection with a merger, acquisition, or sale of assets, subject to standard confidentiality safeguards.

    5. Data Retention

    We retain your personal data for as long as your account is active or as needed to provide you the Services. We may retain and use certain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed for these purposes, we securely delete or anonymize it.

    6. Data Security

    We implement industry-standard technical and organizational safeguards — including encryption in transit, access controls, and regular security reviews — designed to protect your data against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

    7. Your Privacy Rights

    Depending on your location, you may have the right to:

    • Access the personal data we hold about you.
    • Request correction of inaccurate or incomplete data.
    • Request deletion of your personal data, subject to certain exceptions.
    • Object to or restrict certain processing of your data.
    • Request a portable copy of your data in a machine-readable format.

    To exercise any of these rights, contact us using the details below. We will respond within the timeframe required by applicable law.

    8. Cookies & Tracking Technologies

    We use cookies and similar tracking technologies to keep you signed in, remember your preferences, and understand how the Services are used. You can control or disable cookies through your browser settings; note that some features may not function properly without them.

    9. Children's Privacy

    Our Services are not directed to children under 16, and we do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

    10. International Data Transfers

    Your information may be transferred to, and processed in, countries other than your own. Where required, we implement appropriate safeguards, such as standard contractual clauses, to ensure your data receives an adequate level of protection.

    11. Changes to This Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page and revise the "Last updated" date above. Material changes will be communicated via email or an in-app notice.

    12. Contact Us

    If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out — we're happy to help.

    Questions about your data?

    Reach out and our team will get back to you within 2 business days.